Start or Modify Service

How can we help you?

Starting a new business or opening a new branch or office? We're here to help! We can power up your business in 5 easy steps.

These steps only apply to businesses with a contracted capacity of 5 to 499kW and new Meralco facilities are required to energize their property and connect it to the grid.

Step

1

Application

Prepare the requirements:
1. • Identification documents
  1. q Valid ID (for Individual)
  2. q SEC Certificate of Registration (for Non-residential)
2. • Electrical load requirements
3. • Occupancy documents
4. • Tax identification documents
  1. q TIN ID (for Individual)
  2. q BIR Certificate of Registration (for Non-residential)
5. • Authorization letter, as needed
Submit via these channels:
1. • Meralco Business Centers
2. • My Meralco
3. • Private Electrical Contractors Certified by Meralco*

Step

2

Evaluation

Inspect premises of your home or business to verify the following:
1. q Completeness of home or business facilities
2. q Completeness of wiring system
3. q Distance from the nearest Meralco facility
Issue yellow card for securing a Certificate of Final Electrical Inspection (CFEI) from the LGU

Step

3

Installation

Secure meter socket from the nearest Meralco Business Center
Install service entrance via PECCBM or electrician and use the yellow card as guide
Update Meralco once installation is complete via the contact details provided

Step

4

Completion

Submit the Certificate of Final Electrical Inspection (CFEI) and other documents
Sign contract
Pay bill deposit via these channels:
1. • Meralco Business Centers
2. • My Meralco

Step

5

Energization

Install electric meter and energize service

This will be done in the presence of the customer or authorized representative

Need to update your contract or bill details or upgrade your electrical load? You can easily do that via My Meralco.

Please see requirements below depending on the service modification type:

List of Requirements and Service Modification Types	Business Types
List of Requirements and Service Modification Types	Individual/Sole Proprietor	Partnerships	Corporations
Initial Requirements	Authorization letter for customer's representative Valid government ID of the customer and his representative Proof of ownership (Transfer Certificate of Title or Deed of Sale or Contract of Lease) BIR Certificate of Registration
Additional requirements
A. Change in contract details (e.g., misspelled names or change in marital status)	National Statistics Office or local civil registry corrected birth certificate National Statistics Office or local civil registry marriage certificate DTI registration	Articles of Partnership	One valid government issued ID of authorized signatory and corporate secretary (with picture and signature) Board Resolution/ Secretary’s Certificate Latest General Information Sheet (GIS) Amended SEC documents with Board of Directors
B. Addition or reduction of electrical load or remodeling of meter	Load Schedule (for addition or reduction of electrical load or remodeling of meter only)* Single Line Diagram Location Sketch
C. Relocation of meter	DTI registration	Articles of Partnership	One valid government issued ID of authorized signatory and corporate secretary (with picture and signature) Board Resolution/ Secretary’s Certificate Latest General Information Sheet (GIS) Amended SEC documents with Board of Directors

* If you are required to provide a building permit in compliance with the CFEI, you need to secure a Power Line Operator (PLO) Certificate from Meralco. The PLO certificate is a requirement for the issuance of building permit, as mandated by the RA 11361 or the Anti-Obstruction of Power Lines (AOPL) Act.

To learn more about this this new government requirement, click here.

Upon submission of requirements, a Biz Customer Service Engineer will coordinate with you within three (3) working days for the next steps.

Closing shop or moving to another location? You may request for the termination of your electric service via My Meralco.

Please see requirements below depending on the service modification type:

List of Requirements	Business Types
List of Requirements	Individual/Sole Proprietor	Partnerships	Corporations
Initial Requirements	Letter of request from owner / authorized signatory Authorization letter if applicable
Additional requirements	Valid ID of authorized signatory	Articles of Partnership Valid ID of authorized signatory	Latest General Information Sheet (GIS) Secretary's Certificate (authorized representative) Valid ID of authorized signatory and corporate secretary

Upon submission of requirements via My Meralco, a Biz Customer Service Engineer will coordinate with you within three (3) working days for the next steps.

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