Start or Modify Service

How can we help you?

Starting a new business or opening a new branch or office? We're here to help! We can power up your business in 2 easy steps.¹

¹These steps apply only to businesses with a contracted capacity of 5 to 499kW and do not include activities c/o the customer such as service entrance installation and securing documentary requirements and government permits.

Step

1

Fill out the application form and submit the required documents.

For safe and convenient service application, you may apply for electric service via Meralco Online.

You may also opt to avail of the services of private electrical contractors certified by Meralco (PECCBM)². These contractors are third party service providers and electricians who are certified after complying with our technical standards, requirements and qualifications. They are also licensed by the Philippine Contractors Accreditation Board (PCAB).

Certified contractors can assist you with your electric service application requirements – from securing documentary requirements and submission to Meralco to installation of service entrance. Check out our list of certified contractors as of July 1, 2022.

²Disclaimer: Private electrical contractors certified by Meralco are not employees, agents, subsidiaries or affiliates of Meralco. Transactions made with them are not the obligations of Meralco. Meralco shall not be responsible for any acts or omissions committed by them or for any transaction you have with them.

List of Requirements	Business Types
List of Requirements	Individual/Sole Proprietor	Partnerships	Corporations
Initial Requirements	Authorization letter for customer's representative Electrical plan with Load Schedule, Single Line Diagram, and location sketch (signed and sealed by a Professional Electrical Engineer) Valid government ID of the customer and his representative Proof of ownership (Transfer Certificate of Title or Deed of Sale or Contract of Lease) BIR Certificate of Registration Certificate of Final Electrical Inspection³
Additional requirements	Business Permit or DTI Registration	Articles of Partnership	SEC Registration with Articles of Incorporation Latest General Information Sheet (GIS) Secretary's Certificate (authorized to sign the Meralco contract)

³If you are required to provide a building permit in compliance with the Certificate of Final Electrical Inspection (CFEI), you need to secure a Power Line Operator (PLO) Certificate from Meralco. The PLO certificate is a requirement for the issuance of building permit, as mandated by the RA 11361 or the Anti-Obstruction of Power Lines (AOPL) Act. The PLO certificate is currently required in select LGUs only. To learn more about this new government requirement, click here.

Upon submission of requirements, Meralco will review your application. A Biz Partner Manager will coordinate with you and/or your certified contractor for the next steps.

If you availed of the services of a private electrical contractor certified by Meralco, you are assured of shorter⁴ average processing time for contract approval:

3days For Ordinary Service Application (includes service drop and meter installation only)

For Project Covered Application (includes 1-5 poles and transformer bank)

20d For Project Covered Application (with more than 5 poles and transformer bank)

Contract approvals include the application, submission of documents, assessment of electrical plan, design of Meralco facilities and contract preparation.

⁴Shorter versus applications processed by contractors that are not certified

Step

2

Submit Certificate of Final Electrical Inspection (CFEI) to Meralco and await energization.

Submit the CFEI and signed contract and pay the corresponding fees (bill deposit⁵, cash advance, and other fees, if any). After which, MeraIco will proceed with the installation of facilities necessary to energize your electric service.

If you availed of the services of a certified contractor, here is the average processing time for energization:

3days Ordinary Service Application (includes service drop and meter installation only)

20d Project Covered Application (includes pole/s and transformer bank)

⁵The bill deposit is computed based on your submitted electrical plan and is equivalent to your estimated one (1) month billing.

Need to update your contract or bill details or upgrade your electrical load? You can easily do that via Meralco Online.

Please see requirements below depending on the service modification type:

List of Requirements and Service Modification Types	Business Types
List of Requirements and Service Modification Types	Individual/Sole Proprietor	Partnerships	Corporations
Initial Requirements	Authorization letter for customer's representative Valid government ID of the customer and his representative Proof of ownership (Transfer Certificate of Title or Deed of Sale or Contract of Lease) BIR Certificate of Registration
Additional requirements
A. Change in contract details (e.g., misspelled names or change in marital status)	National Statistics Office or local civil registry corrected birth certificate National Statistics Office or local civil registry marriage certificate DTI registration	Articles of Partnership	One valid government issued ID of authorized signatory and corporate secretary (with picture and signature) Board Resolution/ Secretary’s Certificate Latest General Information Sheet (GIS) Amended SEC documents with Board of Directors
B. Addition or reduction of electrical load or remodeling of meter	Load Schedule (for addition or reduction of electrical load or remodeling of meter only)* Single Line Diagram Location Sketch
C. Relocation of meter	DTI registration	Articles of Partnership	One valid government issued ID of authorized signatory and corporate secretary (with picture and signature) Board Resolution/ Secretary’s Certificate Latest General Information Sheet (GIS) Amended SEC documents with Board of Directors

* If you are required to provide a building permit in compliance with the CFEI, you need to secure a Power Line Operator (PLO) Certificate from Meralco. The PLO certificate is a requirement for the issuance of building permit, as mandated by the RA 11361 or the Anti-Obstruction of Power Lines (AOPL) Act.

To learn more about this this new government requirement, click here.

Upon submission of requirements, a Biz Customer Service Engineer will coordinate with you within three (3) working days for the next steps.

Closing shop or moving to another location? You may request for the termination of your electric service via Meralco Online.

Please see requirements below depending on the service modification type:

List of Requirements	Business Types
List of Requirements	Individual/Sole Proprietor	Partnerships	Corporations
Initial Requirements	Letter of request from owner / authorized signatory Authorization letter if applicable
Additional requirements	Valid ID of authorized signatory	Articles of Partnership Valid ID of authorized signatory	Latest General Information Sheet (GIS) Secretary's Certificate (authorized representative) Valid ID of authorized signatory and corporate secretary

Upon submission of requirements via Meralco Online, a Biz Customer Service Engineer will coordinate with you within three (3) working days for the next steps.

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