Start or Modify Service
Or you may also call us at 16210.
How It Works
New Service Application
Submit Application Online (click here: www.meralco.com.ph/apply-now)
Upon receipt of the online service application, Meralco will review the application and the requirements submitted (please see service application requirements).
A Meralco Engineer will survey the site to check and approve the service entrance installation. The survey will be the basis for the design of the facilities and the preparation of the electric service contract. The contract can be sent electronically or thru email which serves as the approval of the service application.
Customers may consult an electrical contractor to ensure the project is designed and optimized according to its power needs (for a list of contractors, click here: www.amc.org.ph)
Secure Certificate of Final Electrical Inspection(CFEI) from Local Government Unit
Contractors who are certified by Meralco can help the customers secure the CFEI.
Click: www.amc.org.ph for a list of contractors.
This step can be done simultaneously with Step 1 for as long as the electrical plan is ready.
Submit the CFEI to Meralco & Await Final Connection
Once the CFEI is submitted to Meralco, the customer will have to pay the corresponding fees and submit the signed contract. After which Meralco can begin the installation of the facilities necessary to energize the electric service.
The security deposit charged can be refunded to the customer, including accumulated interest under the following conditions:
- upon the termination of the service contract
- if the account is transferred to another owner/end user.
However, the full amount of the bill deposit can still be * refunded in full even without the two scenarios above, for customers who pay their bills on time for three consecutive years.
*as provided by the Distribution Services and Open Access Rules.
You may also call us at 16210.
Service Application Requirements for
1. Electrical Plan signed and sealed by a Professional Electrical Engineer with load schedule, single line diagram and location sketch